Managed IT services, priced in the open.
One flat per-user price covers support, security, and strategy. We’re a local Alexandria team delivering managed IT across DC, Maryland, and Virginia since 2001 – and unlike most providers, you can see what it’ll cost before you ever talk to us.
Most MSPs hide their pricing. We don’t.
Move a slider, see your monthly cost in about a minute – no form, no sales call. Then, if it looks right, we’ll take a quick look at your setup and firm up the number.
What will Managed IT cost for your organization?
Start with full coverage – or choose which parts Envision handles vs. your team.
Consulting
- Unlimited 24/7/365 helpdesk – remote & onsite
- Reach us by phone, chat, email, or ticket portal
- 24/7/365 monitoring of your devices & network
- Staff onboarding & offboarding
When your team needs help
- 24/7/365 remote support – any time, any day
- Multiple ways to reach us: phone, chat, email, or ticket portal
- Unlimited onsite support when something can’t be solved remotely
- Client portal for submitting tickets and scheduling time with an engineer
- Built-in end-user training library
Keeping your systems healthy
- Automated patching and maintenance on every device and network appliance
- 24/7/365 network monitoring – issues caught before they affect your team
- Real-time network inventory and IT documentation
- Real security analysts monitoring your environment 24/7/365
- Email & device protection
- Full cloud data backup (Microsoft 365)
- Security awareness training & phishing simulations
Live people watching your environment
- Security analysts investigating threats on your devices, email, and network – 24/7/365
- Real-time threat intelligence feeding continuous protection updates
- Network monitoring and intrusion detection
- Log retention for compliance and investigation
Stopping attacks before they reach your team
- AI-powered email filtering and spam protection
- Blocks access to malicious websites
- Protection for administrator accounts – the #1 target for attackers
- Regular vulnerability scans to find weaknesses before attackers do
- Data loss prevention policies
Training your team to spot threats
- Ongoing cybersecurity awareness training
- Realistic phishing simulation campaigns
- Oversight of completion rates and follow-up coaching
Protecting your data
- Full Microsoft 365 backup – mailboxes, SharePoint, and OneDrive
- Full server backup for physical or virtual servers
- Data recovery testing and verification
- Quarterly technology reviews with your vCIO
- 3-year IT roadmap
- IT budgeting & financial planning
- Hardware & software upgrade planning
- AI readiness guidance
Planning ahead
- Strategic business reviews with your dedicated vCIO
- 3-year IT roadmap updated each quarter
- Annual IT budgeting – no surprise costs
- Hardware & software lifecycle planning
- AI readiness assessments and recommendations
Keeping your environment aligned
- Monthly assessments from a Technical Alignment Manager
- Monthly reports on the health of your IT environment
- Real-time network inventory and documentation
What “IT support” looks like at Envision
We don’t just close tickets. We help keep your team productive, your data safe, and your budget aimed at the things that actually move your business forward.
Support
Fast, friendly help when something doesn’t work, from the same local team every time. They learn your setup, so you’re never starting over with a stranger.
Security
Our security team watches your systems 24/7, ready to step in the moment something looks off. We set up two-step logins, software updates, secure backups, and scam-email training, then keep them running for you so you don’t have to think about any of it.
Strategy
Someone in your corner who helps you plan ahead: what to budget for, what to upgrade, where to invest next. We turn technology questions into clearer business decisions.
How we help every day
Whether you need a full IT department or want a partner alongside your in-house team, you get the same thoughtful, proactive care.
Friendly helpdesk, 24/7
Real people on the phone, email, or chat, based locally and ready to help. Most requests get a first response in under 15 minutes.
Proactive care
We keep an eye on your systems around the clock so most issues are spotted and fixed before anyone on your team notices.
Cybersecurity made practical
Practical protection that fits how you actually work, watched over by our own security team. We translate the security side into plain English so you can make confident decisions.
Microsoft 365 & cloud
Email, file sharing, video meetings, and the apps your team uses every day, set up properly, kept secure, and supported.
Backup & recovery you can count on
Your data is backed up automatically and we test the restores regularly. If something goes wrong, getting back up and running is a phone call, not an emergency.
Strategic IT planning (vCIO)
A senior IT advisor who joins your quarterly conversations to help you plan budgets, prioritize projects, and make tech decisions with confidence, without the cost of a full-time hire.
Two ways to work with us
Model both in the pricing calculator above: toggle what Envision handles and the price updates live.
Fully Managed
We are your IT department: unlimited 24/7/365 helpdesk, security monitoring, tested backups, vendor management, and quarterly strategy with a vCIO – all at one flat per-user price. Best for businesses with no internal IT staff.
Co-Managed
Your internal IT keeps the lead; we add around-the-clock monitoring, security tooling, after-hours coverage, and an escalation bench. Choose which pillars we handle – Support, Security, Strategy – and pay only for those.
Why DC metro businesses choose Envision for managed IT
Questions we hear a lot
What is included in managed IT services?
Everything a business needs to run: a friendly 24/7/365 helpdesk, proactive monitoring and patching, practical security with real analysts watching your environment, tested backups, Microsoft 365 and cloud support, and quarterly strategic planning with a vCIO. The calculator shows exactly what each pillar covers.
How fast will you respond when we need help?
Most support requests get a first response in under 15 minutes on average. If something serious is happening, like an outage or a possible security incident, we route it straight to an engineer who’ll call you back right away.
Can you take over our whole IT, or just part of it?
Either way. Fully managed means we handle your IT end to end. Co-managed means we work alongside your in-house team, typically picking up after-hours coverage, monitoring, security, and updates so your staff can focus on day-to-day support.
How does per-user pricing work?
One flat monthly price per person covers unlimited support, security, and strategy. Servers add $150/month each, and compliance programs adjust the rate. Try the pricing calculator for an instant estimate; we confirm final pricing in a written quote.
What are the contract terms?
An annual agreement with an out clause, and no hidden fees. Microsoft 365 licensing, hardware, and out-of-scope projects are billed separately and always quoted in advance. If we are not delivering, you are not stuck.
What does the free maturity assessment include?
Interviews with your leadership and a review of your documentation: no agents, no software installs, nothing on your network. You get your Executive IT Maturity Score, your top 3 business risks, budget guidance for the next 12–36 months, and an executive summary you can take to leadership – useful whether or not we end up being the right partner for the work.
Know your investment. Know your maturity.
Every organization sits somewhere on the IT maturity ladder. This free executive review shows you where you are today, what’s holding you back, and what moves you forward.
- 1Reactive – IT puts out fires
- 2Stable – things work, but there’s no plan
- 3Proactive – problems get prevented, not just fixed
- 4Strategic – IT decisions map to business goals
- 5Optimized – technology is a competitive advantage
No agents. No software installs. Just conversations and a documentation review.
Already have an IT provider? Great: this is an independent executive review, not a sales audit.
Already used the pricing calculator above? The assessment tells you the other half of the story: whether that investment is buying you maturity, or just keeping the lights on.
What stage is your IT in?
Get a free Executive IT Maturity Assessment. No pressure, no proposal. Just an honest read on where you stand and what it takes to reach the next stage.